Acoservices - Devops

Are you interested in new technologies ? This opportunity is for you !



Main tasks
Performing daily checks based on written procedures
Working in project activities for in-house development
Handling Tickets assigned to the EUSS DWP Infra Service Desk by the different support groups
Manage accesses to file shares, mailboxes, response groups, ...
Maintain Service quality levels, overseeing diverse and complex customer service events that require drive and focus to resolve.
Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes.
Maintain system documentation. support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
License server management
Microsoft App-V management

Qualifications

Required/
Service and proactive Minded
Ability to multi-task and adapt to changes quickly
Very good spoken and written knowledge of English and French
Punctual, meticulous and reliable
Good knowledge of Microsoft C# and Microsoft .NET
Hands-on experience of Microsoft App-V is an asset
Hands-on experience of Skype for Business 2015/2019 is an asset
Hands-on experience of Microsoft Exchange 2016 is an asset
Experience with MS PowerShell v3.0 and v4.0
Analytical and systematic approach to problem solving
Experience with European Commission is an asset
ITIL V4 foundation certification is an asset
Ability to troubleshoot in complex environments and quickly identify root cause
And "
Nice to have"
/
Microsoft certifications, including MSCE, etc.
Very good knowledge of Microsoft C# and Microsoft .NET
Good knowledge of Microsoft PowerShell
Basic knowledge of SQL/Oracle
Microsoft App-V 5.0 experience
Previous experience with Mobile Device Management solutions
Experience with Skype Online and/or Microsoft Teams is a plus
Excellent written &
verbal skills EU languages
Attention to detail
College degree or 5+ years experience in complex IT environments

Working Conditions
Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.
Office located in Brussels.

Do you want to meet this challenge? Apply now !